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Feedback Toolkit: 16 Tools for Better Communication in the Workplace
Author: Rick Maurer
Product Code: 0560
ISBN: 1-56327-056-0
Publisher: Productivity Press
Published: 1994
Pages: 109
Binding: Paperback
Dimensions: 5" X 8" X 0.25"
Illustrated: No
Price: US $15.00

In companies striving to reduce hierarchy and foster trust and responsible participation, good feedback can be as important as sophisticated computer technology in enabling effective teamwork. Used well, feedback can motivate people to their highest level of performance.
Feedback Toolkit addresses these issues with an easy-to-grasp, six-step framework and 16 practical and creative approaches for giving and receiving feedback. A fun book which reads quickly and is filled with interesting information you can apply immediately.
Table of Contents


Learning from Mistakes
A 'What are you Doing' meeting
An Expectations Exchange
Project Debriefing
Management by Wandering Around
Positive Feedback for Teams
The Performance Appraisal
Acid Bath Feedback
Preparing to Receive Feedback
Guidelines for Receiving Feedback
Don't Forget SARA
Feedback from Staff
Feedback from Your Boss
Feedback from Your Peers
Feedback from a Coach
Feedback from Questionnaires

Reviews

Review By: Nedra Weinstein, Manager, Human Resource Development, PBS - June 1, 2004
"Change is the constant of today's work environment. Effective communication within organizations is more essential than ever to maintaining a competitive edge. Rick Maurer's Feedback Toolkit provides a well-organized guide for creating open and honest communication in the workplace. This clearly written book is like having your own personal coach assisting you with techniques that foster productive interactions. Feedback Toolkit will be especially useful for managers and employees in organizations that do not have internal human resources development staff."

Employee Involvement/Team Building
The Basics of Idea Generation
Author: Donna Greiner
Product Code: 76339X
ISBN: 978-0-527763-39-8
Pages: 72
Binding: Paperback
Availability: In Stock.
Price: $10.95
Generating and implementing ideas are cornerstones for many improvement techniques. This book is a cost-effective way to ensure that your team consistently generates and implements new ideas and learns how to implement them with a proven five-step process.
Breakthrough Kaizen Events DVD
Author: Society Of Manufacturing Engineers
Product Code: PUB37
ISBN: DV03PUB37
Availability: In Stock.
Price: $120.00
This video DVD documents the kaizen event process, and what it takes to make it successful.
Building a Lean Culture
Author: Society Of Manufacturing Engineers
Product Code: PUB15
ISBN: DV06PUB15
Binding: DVD
Availability: Out of Stock. Backorder policy Next Release Date: June 4, 2007
Price: $100.00
Building a Lean Culture DVD shows you first-hand how HID-Connecticut uses teamwork, community involvement, and social interaction among employees to spawn new ideas for improvement to quality, cost, and delivery.
Feedback Toolkit: 16 Tools for Better Communication in the Workplace
Author: Rick Maurer
Product Code: 0560
ISBN: 978-1-56327-056-7
Pages: 109
Binding: Paperback
Availability: In Stock.
Price: $15.00
In companies striving to reduce hierarchy and foster trust and responsible participation, good feedback can be as important as sophisticated computer technology in enabling effective teamwork. Used well, feedback can motivate people to their highest level of performance.
Kaizen for Quick Changeover: Going Beyond SMED
Authors: Keisuke Arai, Kenichi Sekine
Product Code: 3411
ISBN: 978-1-56327-341-4
Binding: Paperback
Availability: In Stock.
Price: $55.00
The book contains ideas for improving changeovers. Especially useful for managers, engineers, or anyone who is a serious practitioner of changeovers.
Kaizen for the Shopfloor
Author: Productivity Press Development Team
Product Code: 2725
ISBN: 978-1-56327-272-1
Pages: 103
Binding: Paperback
Availability: In Stock.
Price: $25.00
Prepare your entire workforce to truly benefit from your next kaizen event! Now you can give your frontline employees the information they need to understand, plan, and implement kaizen.
Kaizen for the Shopfloor Learning Package
Product Code: 2830
ISBN: 978-1-56327-283-7
Pages: 191
Binding: Learning Package
Availability: In Stock.
Price: $350.00
Productivity's new Kaizen Learning Package provides the information and techniques you need to prepare for and conduct a successful Kaizen event.
Kaizen Teian 1: Developing Systems for Continuous Improvement Through Employee Suggestions
Author: Japan Human Relations Association
Product Code: 1869
ISBN: 978-1-56327-186-1
Pages: 217
Binding: Paperback
Availability: In Stock.
Price: $30.00
For middle and upper managers, the book focuses on their role as a catalyst for spurring and facilitating employee ideas. Explains how to run a proposal program on a day-to-day basis.
Kaizen Teian 2: Guiding Continuous Improvement Through Employee Suggestions
Author: Japan Human Relations Association
Product Code: 1885
ISBN: 978-1-563271-88-5
Pages: 221
Binding: Paperback
Availability: In Stock.
Price: $30.00
Techniques introduced in Kaizen Teian 1 are examined in-depth. Managers learn how to get employees to think creatively about workplace improvements and to run a successful proposal program.
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Lean Basics / Lean Classics
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